Privacy Policy – Medimaa Imaging
Last Updated: 1st Oct,2025
Medimaa Imaging (“we”, “our”, “us”) operates as a NABH-certified MRI and Diagnostic Center based in Noida. This Privacy Policy explains how we collect, use, store, and protect information when individuals communicate with us through our website or via WhatsApp Business API.
1. Information We Collect
We may collect the following information:
a. Personal Information
- Full Name
- Mobile Number
- Email Address
- Appointment Details
- Patient Information (only as required for bookings)
b. Technical Information
- Device type
- IP address
- Usage data
- Browser information
c. Communication Data
- WhatsApp chat history
- Messages sent by the user
- Appointment confirmations
- Test or report-related communication
2. How We Use Your Information
We use collected data for the following:
- To confirm appointments and share reminders
- To provide diagnostic reports and updates
- To send WhatsApp notifications related to services
- To respond to queries or customer support requests
- To improve our diagnostic services and communication systems
- To comply with medical and legal obligations
3. WhatsApp API Usage
By messaging us on WhatsApp, users agree that:
- We may send notifications including appointment reminders, updates, and service alerts
- We may store chat data securely for service quality and support
- We will never share your WhatsApp number with third parties for marketing
4. Data Protection & Security
We use industry-standard practices to ensure:
- Data encryption
- Secure storage
- Restricted staff access
- Compliance with applicable health data regulations
We do not store payment details or sensitive financial information.
5. Data Sharing
We do not sell or share personal data with third parties except:
- When required by law
- When necessary for report delivery or medical coordination
- With trusted partners for technical support (under strict confidentiality agreements)
6. User Rights
Users may request:
- Access to their data
- Correction of inaccurate details
- Deletion of personal information
- Opt-out from WhatsApp communication
Email us at: info@medimaahealth.in
7. Updates to This Policy
We may update this policy from time to time. Continued use of our services means you accept the updated version.
8. Contact Us
Medimaa Imaging & Diagnostic Center
Noida, Uttar Pradesh
Email: info@medimaahealth.in
Phone: 91-85278 52798